Tropwind Trading Limited (TTL) was formed in 1990 to service the needs of international energy companies.
TTL sources equipment for the energy sector and is experienced in dealing with customers who may not have a completely detailed specification of their requirements.
By communicating clearly and frequently with specifiers and buyers during the life cycle of procurement, from initial specification of a project, to the aftermarket of stock and critical spare parts and service requirements, Tropwind ensures that a long and trusting relationship develops with customers.
Formal quotation for requirements and subsequent order-taking for delivery conforms to a strict process, repeated thousands of times.
The result is a predictable performance second to none in delivering goods and services fit for purpose with the lowest total cost of ownership to the customer.
Tropwind has always employed graduate engineers as customer facing staff, and insists on engineering participation in preparation of quotations. This avoids the pitfalls often associated with trading houses. The inevitable, but infrequent problem order is handled with a strict exception process which ensures rapid resolution of problems to the benefit of the customer.